Our technicians are always available to assist you during business hours. You can reach us by email at firstname.lastname@example.org and by phone at 800-930-6040.
File Preparation FAQ
Where can I get some more tips on designing a brochure?
Easy! Check out “How To Make A Super Brochure Or Mailing Piece”
How should I lay out a piece to comply with USPS mailing regulations? Do you have postcard and brochure templates?
Please see our postcard templates and brochure templates that have mailing requirements on them. Also, please give us a call at 800-930-6040 for further information.
Do you have templates to help me correctly design my project?
Templates are available on some of the product ordering pages. Our Design Templates page has a list of currently available templates. Look for more in the near future.
Where can I get more information on file and image resolution?
Our Resolution page has a comprehensive explanation of resolution and tips on how to properly prepare images to achieve the best quality printing.
How can I tell what resolution the image from my digital camera is?
Some digital cameras will let you know what the image resolution is, while others will tell you what the pixel dimensions of your image are. If you know what the pixel dimensions of your images are either from the camera itself or through the image editing software, you can do a little math to determine the resolution, and the size you can print the image at for clear and crisp printing.
Simply write down the pixel dimensions of your image and divide those numbers by 300 if the image does not include text and 400 if the image does include text. For example: An image without any text has a pixel dimension of 600 x 900 pixels. Once each dimension is divided by 300 the result is 2 x 3 inches. This means that you can use this image at 2 x 3 inches or smaller in your layout for quality printing results.
If your image editing software does not tell you what the pixel dimensions are, but it does tell you what the resolution is, then you know the maximum size you can use that image in your layout. We recommend that images be at 300dpi in their final size in the layout and 400dpi if the images include text. Please keep in mind that resolution and physical dimensions are in direct proportion to each other. If you have an image that is 2×2 at 300dpi and increase its size in the layout to 4×4 the new resolution is now 150dpi. So remember, when you bring an image in to your layout you can shrink it down in size (because the resolution will increase) but you will be limited as to how far you can increase it in size. See our Resolution page for more information on image resolution.