We require an electronic “paper trail” for all changes made after your initial order is placed.You may make changes to such things as quantity, shipping method, or shipping address by going to the Change Order Request page. Please note that some changes cannot be made after certain stages in the production process — for instance, the quantity cannot be changed once your job has been printed.
Shipping and Delivery
Will I always receive exactly the quantity I order?
Most of the time, we ship you slightly more than you ordered, free of charge. On occasion, we ship slightly fewer pieces than you ordered. Printing industry trade standards allow for underages of up to 5%. If you plan to send your print order to a mailing list or need a guaranteed quantity, we recommend that you order 5% over the minimum quantity you need.
Where can I check shipping transit times?
We primarily use FedEx for standard ground shipments. You can view FedEx Ground Time-In-Transit information by entering our zipcode, 59047, at this page: https://www.fedex.com/ratefinder/home.
Shipping Services
Our online shipping prices are valid within the continental United States. For Alaska and Hawaii, please order using 2nd Day Air service. We are also happy to ship to you anywhere in the world. Please provide us the exact shipping address (street address if available), along with the quantity and product type you want to order, and we will let you know the additional shipping costs. Please note that some services are not available to all countries.
How can I get my order even faster?
Our standard service is quite fast. For most products we ship your order within 4 days after you approve your proof online, via FedEx Ground. In most parts of the country, that means you will have your order in about 6-10 days. If you want to receive your order faster, select one of our faster handling options or upgraded shipping options when you place your order.
How long will it take to get my order?
Most orders will be shipped within 4 business days after you approve your proof online. Please check the specific product ordering page for available turnaround times. Shipping by FedEx takes from 1 to 5 business days to get to you depending on your location.