Our Customer Advocates

Matt Luke was born and raised outside the suburbs of Rochester, New York. In 2011 he graduated with a bachelor's degree in hospitality management at SUNY Brockport, N.Y. After completing his senior season as a collegiate football player and graduate, Matt started his recreational career at Nemacolin Woodlands Resort & Spa in Farmington, PA. From 2011-2016 Matt worked his way up the corporate ladder starting as an intern and advancing to an outdoor adventures supervisor/corporate teambuilding coordinator in a short period of time. During the winter season he transferred as the ski patrol director for the small resort mountain. Matt then took his services to Seven Springs Mountain Resort for 1 year where he took on identical duties as the previous resort. In his spare time he enjoys white water kayaking, hiking, camping, playing with his dog sierra and spending time with family and friends. Matt is looking forward to the opportunity that PFL presents as a customer advocate and cannot wait to get started.

Melanie Handl is a Livingston native who returned home in 2013. After spending 14 years living and working as a graphic designer, art director and operations manager for different media organizations in Colorado, Idaho and South Dakota, she made her way back to her hometown. Throughout her career, Melanie has received numerous state, regional and national press association advertising and design awards. As a child and through her teenage years, she showed her horses in 4H and AQHA horse shows around Montana and qualified for the American Junior Quarter Horse Association Youth World Horse Show, where she showed in Showmanship. As a senior in high school, she ran for, and won, the Miss Livingston Round-Up Queen competition and represented Livingston at the Miss Rodeo Montana competition in the following year where she was named Miss Congeniality. Outside of work, Melanie enjoys photography, painting (pictures, not houses), books, performing in plays, hiking to Fairy Lake and venturing out to catch the occasional fish. Her time at home is spent playing with her cat that she's had since 1999, and her cocker spaniel.

Sonja Jacobsen grew up in North County San Diego, California. She moved to the Livingston/Bozeman area in 2003 to work at an art gallery in Livingston, and enrolled at MSU, Bozeman to study graphic design. When she graduated in 2010, she began doing freelance design, as well as showing drawings and prints in art galleries in Livingston and Bozeman. Sonja likes to read, and loves running, hiking and crosscountry skiing.