Our Customer Advocates

Grant Dutton was born in Illinois and moved to Missoula, MT in 2013. He graduated from the University of Montana in 2017 with a Bachelor's degree in English and a Minor in Communication Studies. After working throughout college for guest ranches and resorts across Montana, he decided to give up the wrangler lifestyle and pursue a career at PFL. His hobbies include (but are not limited to): hiking, camping, riding horses, ice skating, and writing. He is excited to start his position and is happy to have joined the PFL family.

Melanie Handl is a Livingston native who returned home in 2013. After spending 14 years living and working as a graphic designer, art director and operations manager for different media organizations in Colorado, Idaho and South Dakota, she made her way back to her hometown. Throughout her career, Melanie has received numerous state, regional and national press association advertising and design awards. As a child and through her teenage years, she showed her horses in 4H and AQHA horse shows around Montana and qualified for the American Junior Quarter Horse Association Youth World Horse Show, where she showed in Showmanship. As a senior in high school, she ran for, and won, the Miss Livingston Round-Up Queen competition and represented Livingston at the Miss Rodeo Montana competition in the following year where she was named Miss Congeniality. Outside of work, Melanie enjoys photography, painting (pictures, not houses), books, performing in plays, hiking to Fairy Lake and venturing out to catch the occasional fish. Her time at home is spent playing with her cat that she's had since 1999, and her cocker spaniel.

Sonja Jacobsen grew up in North County San Diego, California. She moved to the Livingston/Bozeman area in 2003 to work at an art gallery in Livingston, and enrolled at MSU, Bozeman to study graphic design. When she graduated in 2010, she began doing freelance design, as well as showing drawings and prints in art galleries in Livingston and Bozeman. Sonja likes to read, and loves running, hiking and crosscountry skiing.