Shipping and Delivery

Tracking Your Order

You can track the status of your order at any point throughout the production process.

1. Look for the box (circled below) in the upper left corner of your screen, or go directly to the Order Status page.

1. Enter your 9-digit order number.
2. The production status of your order will be displayed, as well as the estimated shipping date if you have already approved your proof. If you are able to make changes to your order-quantity, paper, production speed, shipping speed, address changes, split shipments, etc-the appropriate links will be displayed.

At proof approval, you are presented with an interactive delivery date calendar.

• The calendar displays current shipping addresses and scheduled shipment & estimated delivery dates, based on current production and shipping speeds.
• You’re in control of your order! You can:
  
  – Speed up or slow down your production speed
  – Speed up or slow down your shipping speed
  – Change shipping addresses
  – Add additional shipments
• The InstaPrice^® calculator will display the adjusted order total for any changes selected. Some tips:
  
  – Experiment with various combinations of production speeds and shipping methods.
  – Split your shipment if you need only a portion of your order faster.
  – It is often more cost-effective to upgrade shipping rather than production.
  
• If you have made changes, be sure to click the  button (circled in red above). You then have the option to view, print or email an updated receipt.
• When your order ships, you will receive the tracking number(s) via email.
• The tracking information will be displayed on the online status screen as well. If you have requested that your order ships via an alternative carrier (USPS, FedEx or freight) tracking information may not be available online. Please call 800-930-2423 with questions.

Shipping Methods

We ship orders via FedEx unless otherwise requested. Orders take from 1 to 5 business days to get to you depending on your location and the shipping method chosen.

Additional delivery options include:

• Customer pickup at our Livingston, MT facility
• UPS (United Parcel Service)
• Freight
• USPS (US Postal Service). Shipping via USPS requires confirmation of the following terms and conditions:

In the event of loss or delay when shipping via USPS, PrintingForLess.com is not responsible for product reprint/replacement.

When your order ships, you will receive the tracking number(s) via email.

• The tracking information will be displayed on the online status screen as well. If you have requested that your order ships via an alternative carrier (USPS or truck freight) tracking information may not be available online. Please call 800-930-2423 with questions.

Please contact us at 800-930-2423 for price quotes on international deliveries and alternate shipping methods. When ordering, indicate your preferred shipping method and quoted price in the “Special Instructions” comment box.

Shipping Changes

It’s easy to make changes to your shipping preferences.

1. When placing your order, you can enter just one address. Add additional shipments once the order is in our system.
2. Enter your 9-digit order number in the Site Search or Order Status/Change box in the left hand navigation bar. If your order is at a status that allows changes, there will be a Change Order link.

1. You are now presented with an interactive delivery date calendar. This calendar will also be automatically presented during proof approval.
• The calendar displays current shipping addresses and scheduled shipment & estimated delivery dates, based on current production and shipping speeds. You’re in control of your order! You can:

• The InstaPrice^® calculator will display the adjusted order total for any changes selected. Some tips:

• Follow the steps to add additional addresses or modify existing addresses.

1. If you have made changes, be sure to click the button (circled in red above). You then have the option to view, print or email an updated receipt.
   • The ability to change production speed after proof approval is based on individual job specifications and may or may not be available for your order. You will not be able to add additional shipments or modify shipping information once your job has been packaged, or is en route. Call us at 800-930-2423 with questions.

Free Blind Shipping

• We are happy to offer free blind shipping. When requested, we will ship your order without the PrintingForLess.com mailing label and will not include any PrintingForLess.com promotional material inside the package.
• If interested in blind shipping, please indicate so in the “Special Instructions” comment box when placing your order, or by contacting your team after your order has been placed.

Packaging

• Business cards are boxed; all other products are shrink-wrapped in “handful-size” bundles. Posters are shipped flat.
• Your shrink-wrapped or boxed printed pieces are then surrounded with styrofoam peanuts for further protection.
• Shipping cartons will generally weigh no more than 40 lbs. Heavier packages are double-boxed.
• When your order ships, you will receive the tracking number(s) via email.
• Each package will have its own tracking number.
• The tracking information will be displayed on the online status screen as well. If you have requested that your order ships via an alternative carrier (USPS or truck freight) tracking information may not be available online. Please call 800-930-2423 with questions.

Quantity

• You will receive more pieces than you order, free of charge, almost all of the time.
• On rare occasions, we may ship slightly fewer pieces than ordered. Printing industry standards allow for underages (shortfalls/deficiencies) of up to 5%, however such underages are the exception, not the rule, at PrintingForLess.com.
• If you need an absolute guaranteed quantity, we recommend that you order 5% over the quantity that you need. If you are using a mailing service, you may also want to inquire about any additional quantities they may need for equipment calibration, testing, waste, etc.

Your Guarantee

We want you to be delighted with our printing. We will complete your project in accordance with industry-wide trade standards for color and registration. Since monitor calibration varies widely, we run to uniform ink levels and a “pleasing color” standard.

100% Satisfaction Guarantee Terms and Conditions

• Full refund guarantee does not apply to shipping claims. We will reprint orders damaged or lost by UPS or FedEx.
• We reserve the right to have you return the original order, at our cost, before reprinting or refunding your order.
• Maximum refund per order or customer is $2500. The only remedy for problems with orders over $2500 is reprinting of the order to correct product defects. We are always reasonable to work with on orders of any size, but the lawyers made us put this part in to protect ourselves from possible fraud.
• This guarantee is limited to reprint of the original order quantity or refund of the purchase price of the order. We are not responsible for any damages or claims incurred by you or your business caused by receiving printed materials which are defective or incomplete or which you receive later than the estimated delivery date.
• This guarantee does not cover fees for mailing service or postage or associated incidental or consequential damages or claims. PrintingForLess.com is not liable for U.S. Postal Service errors, including loss or delay.