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"I'm not sure I have ever experienced customer service in any arena of my life quite on par with your team."
Jillian McDonald
Pace University
New York, NY
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Our Customer Advocates

The Gold Team
The Gold Team is here to assist you with anything related to your full-color printing projects, including:
  • Technical assistance
  • Digital file preparation
  • Discounts on high-volume orders
  • Turnaround and shipping questions
  • Price quotes on custom projects
  • Billing issues
  • Order status
ca Michael Over is originally from Chicago, Illinois. In 2007, he moved to Bozeman to attend Montana State University, where he later graduated with a degree in Finance. He is an avid snowboarder, and also volunteers during the winter to teach at-risk teenagers how to ski and snowboard. Michael enjoys all of life's adventures which have led him around the globe to destinations such as; New Zealand, Fiji and Jamaica. Before joining he worked as Business Manager at PromoWest in Bozeman. When not at work, you will most likely find him at the golf course, hiking in the mountains or hanging out with his dog (Kona).
ca Chelsie Micu was born and raised in Deer Lodge, Montana (outside of the prison). She moved to Bozeman after graduating high school in 2010 to attend MSU. After a year and a half of college, she decided it wasn't for her just yet. Chelsie worked two jobs before hearing about the wonderful company of PFL and decided to join the team. She enjoys fishing, camping, biking, playing softball and exploring the great outdoors that Montana has to offer. Random fact about Chelsie: she is the only female in recorded history that doesn't like chocolate!
ca Holly Jurvakainen was born and raised on the west coast and moved to Montana in 2004, to be near her sister and the fabulous mountains. She began her career in sales and client support in 2000 as she worked for another growing .com company. In 2007, she was nominated for a franchise award for a large real estate company - Office Coordinator of the Year. She has been in customer service related fields since 1996. Holly enjoys camping, floating, and many of the other activities Montana's nature provides. During the winter months, she likes to sew and bead.
Contact the Gold Team at or 800-930-7034.