Solve Anything the PFL Way
Formula for Continuous Improvement Used at PrintingForLess.com
There are only 2 types of problems in the whole world:
- You know what you want, but you don’t know how to get it.
- You don’t know what you want.
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The 5-Step Formula |
| 1. |
Identify – Articulate – Agree upon
THE PROBLEM OR OPPORTUNITY | What do we want? |
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| 2. |
Articulate – Agree upon
THE DESIRED OUTCOME
|
|
| 3. |
Identify many
POSSIBLE COURSES OF ACTION
| How do we get it? |
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| 4. |
Agree upon
THE BEST COURSE OF ACTION
|
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| 5. |
Decide – Record
THE ACTION PLAN
what, who, when
with what resources
when to follow-up |
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Anything that's done well, has a process behind it. When you can explain your process, you not only get clear on what you're doing, you can replicate it for consistent results. That's what we've tried to do with our "Solve Anything the PFL Way" methodology. There are other methodologies out there, this one works well for us. | 
