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"I'm not sure I have ever experienced customer service in any arena of my life quite on par with your team."
Jillian McDonald
Pace University
New York, NY
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Our Customer Advocates

The Pioneer Team
The Pioneer Team is here to assist you with anything related to your full-color printing projects, including:
  • Technical assistance
  • Digital file preparation
  • Discounts on high-volume orders
  • Turnaround and shipping questions
  • Price quotes on custom projects
  • Billing issues
  • Order status
ca Wes Kirk spent the last 4+ years as trainer and software implementer servicing Rural Telephone companies before joining PFL. He also spent four years working in the marketing department for Key Bank of New York designing and coordinating the printing of a variety of marketing materials. He has a Degree in Finance from Siena College, Loudonville, NY. His hobbies include playing with his two kids, chasing a golf ball around the local golf course and working on his web site, Buy A Truck.NET a commercial truck and equipment classified site.
ca Rick Hartman grew up in Concord, MA. In 1991 he came to work a summer in Yellowstone with a couple of high school friends, and was instantly hooked on the West. While working in the Park, he met his future wife; they now live in Bozeman with their two amazing daughters. Rick graduated from MSU with a teaching degree in PhysEd/Health Enhancement, and comes to PFL after working for twelve years as a 9-1-1 Dispatcher for Gallatin County. In his spare time, he enjoys nearly anything outdoors, especially skiing, trail running, boating, and camping.
Contact the Pioneer Team at or 800-930-7064.