Help Center: Printing Production Speed |
Can't find an answer? Call us! 800-930-6040 |
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Production Speed or Turnaround Time Basics
"Production speed", or "turnaround time" is how fast your order moves from proof approval to shipping. This is the time required to complete all in-house production steps— plating, printing, bindery and packaging— after you approve your proof. It does not include shipping time.
Production speed is counted in business days, beginning with the day after proof approval.
Production Speed Basics |
Tracking Your Order |
Changing Production Speed
Production Speeds by Product | FAQs Tracking Your Order
You can track the status of your order at any point throughout the production process.
Please call 1-800-930-6040 with questions.
Production Speed Basics |
Tracking Your Order |
Changing Production Speed
Production Speeds by Product | FAQs Changing Production Speed
It's easy to make changes to your production speed.
1. Enter your 9-digit order number in the Site Search or Order Status/Change box in the left hand navigation bar.If your order is at a status that allows changes, there will be a Change Order link.
presented during proof approval.
- Speed up or slow down your production speed
- Speed up or slow down your shipping speed - Change shipping addresses - Add additional shipments
- Experiment with various combinations of production speeds and shipping methods
- Split your shipment if you need only a portion of your order faster - It is often more cost-effective to upgrade shipping rather than production
button (circled in red above). You then have theoption to view, print or email an updated receipt.
Production Speed Basics |
Tracking Your Order |
Changing Production Speed
Production Speeds by Product | FAQs Production Speeds by Product
Production Speed Basics |
Tracking Your Order |
Changing Production Speed Production Speeds by Product | FAQs FAQs
How long does it take for me to get the proof of my job? Once you have placed your order, you should get it within 1 business day after we receive your electronic files. How long will it take to get my order? Most jobs will be shipped within 4 business days after you approve your proof online. Please check the specifc product ordering page for available turnaround times. Shipping by FedEx takes from 1 to 5 business days to get to you depending on your location. How can I get my order even faster? Our standard service is quite fast. For most products we ship your order within 4 days after you approve your proof online, via FedEx Ground. In most parts of the country, that means you will have your order in about 6-10 days. If you want to receive your order faster, select one of our faster handling options or upgraded shipping options when you place your order. What if I want to change something on my order after I've placed it or approved the proof? We require an electronic "paper trail" for all changes made after your initial order is placed. You may make changes to such things as quantity, shipping method, or shipping address by going to the Change Order Request page. Please note that some changes cannot be made after certain stages in the production process -- for instance, the quantity cannot be changed once your job has been printed. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
