Printingforless.com customer Wheat Montana, still holds the Guiness Book of World Records for cutting, milling, mixing and baking 13 loaves of bread in 8 minutes and 13 seconds.  Don’t worry, nothing else about their food tastes fast or processed.  If you are hungry for great homemade taste made from healthy ingredients, and driving through any [...]

As an online print provider you would think we wouldn’t have a ton of interaction with our customers, but we do—countless phone calls and emails are the norm here.  PrintingForLess.com started out basically as a vending machine for printing.  As time went on we realized that something was missing—to truly satisfy customers, we needed to interact [...]

I am of the opinion that when it comes to highlighting what your company does and why someone should work with you, video often speaks louder than words. Here at PFL, we use multimedia in many different ways, but our favorite thing to do is showcase our remarkable small business customers by giving them a [...]

Last week I went to a workshop in Billings, MT featuring John DiJulius and his 10 Commandments of World Class Customer Service. As much as I would like to think that PFL does a great job in this area, the group I was with were pleasantly surprised to find out that we didn’t have all [...]

Anybody who knows just a little about commercial printing will tell you about the “mystique” it has. (And when I say mystique, it’s really a nice way of saying “lack of transparency and customer service.”) For such an old profession, the printing industry hasn’t evolved in the way it interacts with its customers. Far be [...]