Okay, I’m coming clean. I have a problem – I am a dyed-in-the-wool procrastinator.  While I’m not yet ready to join Procrastinators Anonymous, I am publicly attesting to the extra stress, late fees, embarrassment and remorse it has caused me over the years.  Fortunately, though, there are some areas of my life where this insidious [...]

I’m a teamwork kind of guy. I’ll readily admit that I really have to work hard to stay focused and on task if I have to work completely alone on a project. Having a group I can trust and seek out to bounce ideas off of keeps my energy up, allows for greater creativity and, [...]

In today’s economy, you have either been directly affected by a Reduction in Force (RIF) or know someone who has been. Leaders of organizations, both large and small, who have had to make those tough decisions (because let’s face it, nobody goes into business in order lay people off) also have to deal with the [...]

As markets tumble out of control you may be wondering, what can I do to turn the tide? 
 If my experience in customer service here at PrintingForLess.com has taught me anything it is that referrals are the life-blood of small to medium businesses.  As much as 40% of our own new customers are a product of [...]

I’ve been focusing a lot on sales and sales training lately and sales in the 21st Century is full of old school techniques where face-to-face is back and a hand-shake-is-bond mentality is more than just a passing fad. 
In my research for upcoming sales training a quote jumped out at me, “In today’s economy, it’s getting harder [...]

Doug Fletcher found fly fishing, or more appropriately, fly fishing found him. And it changed his life’s direction.
In 1996 he and his wife left Atlanta, a high paying job, security and a safe career path for Montana, blue ribbon trout streams, mountains and a large measure of uncertainty. The momentum behind this big move was [...]

I am sure we have all heard that print marketing is going the way of the dinosaur and that email and web marketing is the wave of the future. I recently had an experience that led me to believe that this couldn’t be further from the truth. The impact of print marketing and advertising has [...]

These days everyone is looking for a way to make their marketing pieces stand out from the crowd. Adding custom elements to your next printed piece can give you the “wow factor” that will help to get your customers attention and distinguish you from your competitors. In my first few posts I’ll cover some of [...]

A couple of weeks ago I talked about the economic crisis and announced PFL’s Economic Stimulus Contest. I don’t know why I was surprised, after all our customers are assertive go-getters, but we had almost 200 entries from customers across the country telling us their crisis-busting stories of how they are creatively marketing their businesses [...]

Last week I went to a workshop in Billings, MT featuring John DiJulius and his 10 Commandments of World Class Customer Service. As much as I would like to think that PFL does a great job in this area, the group I was with were pleasantly surprised to find out that we didn’t have all [...]