 |
|
"Although your customers won't love you if you give bad service, your competitors will." - Kate Zabriskie
Last week marked the celebration of Customer Service Week. Started in 1988 by the Institute of Customer Service, Customer Service Week is an international event devoted to recognizing the importance of customer service and honoring the people on the front lines of the service revolution. Don't worry if you missed the festivities last week; customer service can be celebrated all year long. By recognizing outstanding customer service achievements, your company can boost morale and teamwork, reward frontline reps, and let customers know about your commitment to customer satisfaction.
For more information on Customer Service Week visit http://www.csweek.com
This month's newsletter is loaded with helpful articles and resources for your business including: a strategy for creating customer service pros, tips for producing a must-read newsletter, and the answer to one of the most important questions in business: what do customers really want?
|
| |
In this issue:
 |
Marketing Materials How To: Produce a First-Class Newsletter |
|
Design Tip: Conquer Photoshop Cropping |
|
Marketing Tip: What Do Customers Want? |
|
Marketing Tip: Customer Service Dynamos |
|
In the News: PFL Receives Training Grant |
|
Rave of the Month: Getting it Right |
|
Marketing Materials How To
Get Connected: Produce a First-Class Newsletter
Every business has a story to tell - whether it's highlighting your products and services, providing a useful resource for your customers, or just keeping everyone up-to-date on recent happenings within your company. Sending a newsletter is the perfect way to stay connected to your customers. A well-written newsletter ensures that you stay top of mind and provides an added value to your customers. Not sure how to turn you newsletter into an effective marketing tool? Check out these tips from Inc.com to guarantee your newsletter gets the attention it deserves.
Create your newsletter today with PFL's help. Upload your file created in virtually any graphics program for a beautiful, full-color newsletter that will leave your customers wanting more! Don't have a newsletter file ready? Click or call today to see how we can help.
Get instant pricing |
 |
Design Tip
Conquer Photoshop Cropping
Cropping a photo may seem straightforward-just click the Crop tool and go. But like everything else in Photoshop, you'll be rewarded if you dig a bit beneath the service.
Read the article |
 |
Marketing Tips
What Do Customers Want?
With today's cutthroat competition from big business, trying to compete on price can be a quick road to ruin for a smaller company. But here's a little secret you should know: contrary to common perception, customers will not go almost anywhere to save a buck. In fact, if you are searching for the secret recipe of a successful company, the special ingredient usually lies in how they treat their customers.
Read the article
Content provided by StartupNation.com
Creating Customer Service Dynamos
Looking for a way to turn your employees into customer service pros? These tips from Entrepreneur.com will take your company from so-so into a customer service dynamo.
Read the article
Content provided by Entrepreneur.com |
 |
In the News
PrintingForLess.com Received Grant Approval for Employee Training
Montana's Department of Commerce recently approved a $480,000 grant application for PrintingForLess.com, which will be used to reimburse costs associated with training up to 96 eligible PFL employees over a 24-month contract.
We are looking for A Players from anywhere in the country who want a fulfilling career in a fun and fast-paced environment, providing customers with a truly remarkable experience," says Andrew Field, PFL President and CEO. "This grant expands our ability to provide extensive training, so that our customers can continue to enjoy the best possible experience every time they interact with PFL."
Read the press release |
 |
Rave of the Month
Getting it Right
"Your company is fabulous! What a proactive, cohesive, and friendly group! It's been some time since I've worked with a company who knows what "customer service" means. I would highly recommend you to anyone!"
Christina Durr
Workable Solutions
www.workable-solutions.com
Site Links ->
Home |
Pricing Info |
Design Hints |
FAQ |
About Us
|
 |
We hope you found this information useful. You have received this message because you are on our mailing list.
Please forward this newsletter to your interested friends. Word of mouth is the best form of advertising and helps us keep our prices low. Give your friends a referral discount by joining our Referral Program. |
Our Mascot Jessie |
If you have questions or suggestions, please send them to printingmatters@printingforless.com
or our offices at 100 PFL Way, Livingston, MT 59047.
If you would like to stop receiving our newsletter, please visit http://printingforless1.com/FromPFL/nonl.asp
If someone has sent this to and you would like to receive future issues, please visit http://www.printingforless.com/newslettersignup.html
PrintingForLess.com
Full-Color Brochures, Postcards, Catalogs, Business
Cards, Bookmarks, Stationery,
Posters, Newsletters, Presentation Folders, Rack Cards, Calendars and more...
Call us toll-free at 1-800-930-6040
Copyright © 2007 PrintingForLess.com, Inc. All rights reserved. |
|
|
|
