How long does it take for me to get the proof of my job?
How long will it take to get my order?
How can I get my order even faster?
Shipping Services
Where can I check shipping transit times?
Will I always receive exactly the quantity I order?
What if I want to change something on my order after I've placed it or approved the proof?
How long does it take for me to get the proof of my job?
Once you have placed your order, you should get it within 1 business day after we receive your electronic files.
How long will it take to get my order?
Most orders will be shipped within 4 business days after you approve your proof online. Please check the specifc product ordering page for available turnaround times. Shipping by FedEx takes from 1 to 5 business days to get to you depending on your location.
How can I get my order even faster?
Our standard service is quite fast. For most products we ship your order within 4 days after you approve your proof online, via FedEx Ground. In most parts of the country, that means you will have your order in about 6-10 days. If you want to receive your order faster, select one of our faster handling options or upgraded shipping options when you place your order.
Shipping Services
Our online shipping prices are valid within the continental United States. For Alaska and Hawaii, please order using 2nd Day Air service. We are also happy to ship to you anywhere around the world. Please provide us the exact shipping address (street address if available), along with the quantity and product type you want to order, and we will let you know the additional shipping costs. Please note that some services are not available to all countries.
Where can I check shipping transit times?
We primarily use FedEx for standard ground shipments. You can view FedEx Ground Time-In-Transit information by entering our zipcode, 59047, at this page:
http://www.fedex.com/TransitTime.
Will I always receive exactly the quantity I order?
Most of the time, we ship you slightly more than you ordered, free of charge. On occasion, we ship slightly fewer pieces than you ordered. Printing industry trade standards allow for underages of up to 5%. If you plan to send your print order to a mailing list or need a guaranteed quantity, we recommend that you order 5% over the minimum quantity you need.
What if I want to change something on my order after I've placed it or approved the proof?
We require an electronic "paper trail" for all changes made after your initial order is placed.You may make changes to such things as quantity, shipping method, or shipping address by going to the
Change Order Request page. Please note that some changes cannot be made after certain stages in the production process -- for instance, the quantity cannot be changed once your job has been printed.